Uniform isn’t compulsory at Little Elves but we do have t-shirts and sweatshirts available if you wish to purchase them. Just pop into the office and ask for an order form, we have all stock on site.
There is information on this website and our Facebook page, and you will be sent letters home and emails; newsletters are also emailed to you once every half term. There is also information displayed on the A frame outside the pre-school and on the noticeboard by the exit.
Yes you do. Please ensure that there are no items containing nuts and that any grapes are cut in half. Please also ensure that all lunchboxes are clearly labelled.
You need to ring the office on 01252 625332 and inform them that someone other than their regular person is collecting them. When your child started, you had to complete a form listing anyone else who might be collecting and give them the password so we need to know a) if they have collected your child before and b) if they know the password. If it is someone who has not collected before, we need to know this and they need to make themselves known to the member of staff on the door at pickup.
If you have not told us that someone else is collecting your child, we will not allow them to leave the premises and will contact you for confirmation.
Yes please. You need to ring 01252 625332 if your child is off sick. If they’ve actually been sick they must stay at home for 48 hours after the last bout of sickness to prevent the possibility of spreading the sickness throughout the pre-school. If you are going on holiday, or know that you will not be attending on a specific day, please write it in your child’s communication book so that we can add it to the diary.
We do discourage bringing in toys because they do get lost or broken. If your child needs a comforter, please make sure that it is clearly labelled and that their keyworker knows that they brought it with them so we can ensure that it goes home with them at the end of the session.
No. Our session times are 9.00am – 12.00pm, 9.30am – 2.30pm, or 12.00pm – 3.00pm so drop offs are 9.00, 9.30 or 12.00, and pick ups 12.00, 2.30 or 3.00. We are a very busy pre-school and staff have duties outside of these times so cannot be waiting at the door to register people arriving or leaving at times other than those stipulated.
If you need to pick up at a different time for a specific reason such as a doctor’s appointment, then of course that is acceptable but you do need to tell your keyworker in advance.
We do not allow swaps but you can pay for an extra session if you need to. The cost would be £13.95.
Unfortunately no, we do not have the flexibility to allow this. You will not have been charged any fees nor is any grant claimed for the days that we are closed.
This is subject to availability and whether the session changes would mean a change of keyworker. Your child needs to see their keyworker at least 50% of their time with us and we don’t like to change as they do create a bond.
You are given an invoice for the next term approximately one month in advance. Fees are due on the first day of term. They can be paid in full or monthly subject to prior arrangement. Please speak to Donna, the Office Manager, on 01252 625332 to discuss payment methods. Payment can be made in cash, by cheque, by card, by BACS, or by childcare voucher. We are registered with most voucher schemes so please speak to Donna for further details.
Yes, you can split the allowance over two settings.
This is possible, subject to availability. You would be charged £4.65 for each extra hour that your child attends.
Certain two year olds are eligible for 15 hours free also but this is dependent on specific criteria such as whether you receive tax credits. You need to check your eligibility online, via the Hampshire County Council Website and then give us the reference code as proof.
This will be the term after their third birthday, so they need to have turned three before 1 January, 1 April or 1 September. You will then receive 15 hours free: all you need to do is sign a grant form which will be given to you to confirm the hours that your child attends, everything else is done for you.